Creating a Novel Curriculum to Teach Healthcare Providers Proactive Solutions Finding
CHALLENGE
Many healthcare providers struggle with developing solutions for both simple and complex challenges they face daily. Their struggle originate in a number of structural, educational and cultural realities that can limit the ability of healthcare providers to see a challenge from multiple points-of-view, while embracing approaches that promote failure as a learning tool. Further, many healthcare providers struggle to identify tools beyond lean and traditional evidence-based research methodologies that can be successfully leveraged to move away from reactive problem solving and toward proactive solutions finding.
25+ interviews with industry leaders
100+ hours of industry research
Analogous research
Horizon scanning
Facilitated brainstorming sessions with potential participants
Feedback sessions with advisory group
APPROACH
Exhaustive research was undertaken to study decision-making and performance improvement initiatives in healthcare. Direct interviews with a wide range of healthcare providers and direct observation of teams focused on problem solving and solution development we overlaid with evidence-based data on successful adult education models and some of the most current research on change management and culture evolution.
RESULTS
A two-day workshop was developed with three modules and fourteen sessions. The curriculum Introduces an iterated version of design thinking, intended to respond to myriad of resistance factors commonly encountered when attempting to implement change in healthcare.
The workshop is currently in further development with plans to launch in 2022.
2
day workshop developed
3
focus areas
14
educational sessions