Doctor.
Designer.
Innovator.
Hi, I’m Manny.
I transform healthcare through the holistic and intentional integration of strategy, operations, consumer experience, workforce experience, digital engagement and design. I see a tomorrow where equitable and economically sustainable healthcare is achieved by meeting patients where they are; by enabling clinicians to deliver the very best care, every patient, every time; and by ensuring the healthcare system remains sustainable for the long run.
I am an award-winning design strategist...
As a DOCTOR and trained diagnostician, a DESIGNER focused on human-centered solutions and an EXECUTIVE who understands how to build a business case for success, I explore challenges, embrace collaborative responses and the solutions that evolve in a way few other problem-solvers can.
I was one of the first designers to successfully integrate traditional design methodologies with quantitative data analytics, a trend nearly every major design firm is now trying to replicate.
a passionate changemaker…
I embrace and lean into change because we are where we are as a result of what we’ve done to this point. It’s not good or bad, it just is what it is. But, if we truly aspire to evolve, to be better, we have to be willing to set aside our fears, our biases, our orthodoxies and trust in one another to work toward our shared goals.
I incorporated social determinants of health into consumer experience exploration long before other thought leaders championed the value. I have been exploring design drivers tied to dozens of complex, detailed consumer types while other designers remain focused on basic segmentation based solely on age, gender or income.
and one of the hardest working people you’ll ever meet.
I’ve embraced the reality that success in all forms is dependent on my ability to SEE the challenge to be solved; to OWN my responsibility to diagnose, define and respond to the challenge, and to BE the positive change I look for in the world around me.
When I’m in, I’m all in and there’s almost nothing I won’t do to help the team, my clients or a stranger walking down the street. I live by a strong moral compass and sense of justice. I believe in holding myself to the highest standards of accountability and doing what’s right.